How Our SMS Messaging Works
Captomi LLC operates an AI-powered virtual receptionist for small trade and service businesses (for example, painting contractors). When a consumer contacts one of these businesses, our assistant replies by SMS on the business's behalf to answer questions, qualify the request, and help schedule appointments or estimates. This page explains how consumers opt in to that messaging. Messaging is two-way and consumer-initiated. We use no purchased or third-party lists and send no unsolicited marketing.
How You Opt In (Two Ways)
- You text the business. You send a text message to the business's phone number. Your inbound message is your opt-in and your consent to receive SMS replies.
- You call the business. You place a phone call to the business's number, and the business replies by SMS to that call. Your call to the business is your opt-in and your consent to receive SMS replies.
We never message anyone who has not first contacted the business.
What the First Message Looks Like
Here is the opt-in moment. You start the conversation, and the assistant's first reply identifies itself and includes the standard messaging disclosures and opt-out instructions.
Program Details
- Message types: answers to your questions, appointment and estimate scheduling, booking confirmations, and appointment reminders.
- Message frequency: varies with the conversation, typically 2 to 10 messages per week during active scheduling.
- Cost: Message and data rates may apply.
- Opt out any time: reply STOP to stop messages. Reply HELP for help, or contact support@captomi.com / 858-988-3678.
- Your privacy: Captomi LLC does not sell, rent, or share mobile phone numbers, SMS opt-in, or consent information with any third parties or affiliates for their own marketing or promotional purposes. This information is used solely to operate the messaging service you requested.
Reply STOP to opt out. Reply HELP for help.
More Information
See our SMS Terms of Service at captomi.com/sms-terms and our Privacy Policy at captomi.com/privacy.
For questions about our messaging, contact Captomi LLC at support@captomi.com or 858-988-3678.