How Our SMS Messaging Works
Captomi LLC operates an AI-powered virtual receptionist for small trade and service businesses (for example, painting contractors). When a consumer contacts one of these businesses, our assistant replies by SMS on the business's behalf to answer questions, qualify the request, and help schedule appointments or estimates. This page explains how consumers opt in to that messaging. Messaging is two-way and consumer-initiated. We use no purchased or third-party lists and send no unsolicited marketing.
How You Opt In
- You text the business. You send a text message to the business's phone number.
- You confirm (reply YES). Before the assistant continues, you receive a one-time message that identifies the business, says it is an automated assistant, and asks you to reply YES to confirm. The assistant does not continue the conversation until you reply YES.
We never message anyone who has not first texted the business, and we do not continue without your YES confirmation. Reply STOP at any time to opt out.
What the Opt-In Looks Like
You start the conversation. The assistant's first reply identifies itself, carries the standard messaging disclosures and opt-out instructions, and asks you to reply YES to confirm. Only after you reply YES does the assistant continue and help with your request.
Screenshot of the double opt-in conversation. The business name shown ("A Painting") is an example; the actual business name appears in each conversation.
Program Details
- Message types: answers to your questions, appointment and estimate scheduling, booking confirmations, and appointment reminders.
- Message frequency: varies with the conversation, typically 2 to 10 messages per week during active scheduling.
- Cost: Message and data rates may apply.
- Opt out any time: reply STOP to stop messages. Reply HELP for help, or contact support@captomi.com / 858-988-3678.
- Your privacy: Captomi LLC does not sell, rent, or share mobile phone numbers, SMS opt-in, or consent information with any third parties or affiliates for their own marketing or promotional purposes. This information is used solely to operate the messaging service you requested.
Reply STOP to opt out. Reply HELP for help.
More Information
See our SMS Terms of Service at captomi.com/sms-terms and our Privacy Policy at captomi.com/privacy.
For questions about our messaging, contact Captomi LLC at support@captomi.com or 858-988-3678.